Web Based POS Systems are a Must for Retail
You own a retail store, and you trust that everything is handled correctly. Your employees are honest, your inventory is accounted for, and your paperwork is in order. You don’t have a POS system, but your store is just fine; isn’t it? You’re soon going to see how a web based POS system can totally transform the way your business runs. Chances are, if you don’t have a web based POS system, you are overrun with so much paperwork that you probably spend most of your time in the office making sure everything is correct. Or you have someone do that for you. But humans can make errors, employees can be dishonest, inventory can be miscounted, products can be sold at the wrong price, and many more issues can crop up when you don’t use a POS system for your retail store. Here are some advantages of having a web based POS system to run your business.
The fact the POS system is web-based helps you as a retail store owner. For one thing, you don’t have to worry about installing any software on multiple computers. All you need is an internet connection and every computer in your store can access the POS program. It’s reliable, it can integrate several computers together, and all of those computers can be updated at one time; whenever updates need to occur. Web based saves, time, money and the upgrade costs; which is great news for any retail store owner.
Most web based POS systems are very user friendly, so it makes training a very easy task. Typically you’ll show your employees the general user interface, where the buttons are, and everything is spelled out for them on the screen. The alternative is showing your employee how to ring up the order on a cash register, and then trust them to keep track of the inventory they sold. With a POS system, the software keeps track of everything and your employees will find it very easy to learn how to use.
When an item is sold, the web based POS system keeps track of it. It then can let you know when an item is nearly depleted, or depleted, so that you can order more. You can even generate reports to let you know how your business is doing, look at your cash flow, compare various periods of time to see if you are increasing business from last year, and much more. No longer do you have to keep file cabinets stuffed to the brim with paperwork. The POS system calculates everything for you and all the information you need is always at your fingertips.
When you rely on your employees to list everything they’ve sold, how many products they had to discard due to factory defects, as well as when they arrived to and left work, you leave yourself open to potentially losing a lot of money. With a POS system, your employees clock in and out on the system, so the hours are calculated automatically. Every item sold is accounted for, every item discarded is accounted for, and you can control the prices at any time. There is no room for human error, as long as your employees hit the right buttons. When everything is precise, you’ll see your business doing better than before because you’ll finally be in control of every aspect of your business; from time cards to inventory counts.
Customer Satisfaction/Loyalty Programs
Finally, you can collect email addresses from your customer, as well as other contact information, and you can reward your loyal customers with discounts, gift cards, and more; all with the use of the web based POS system. You can even log complaints so that you can respond to them, and apologize for any inconvenience they experienced. Having a web based POS system allows you to do so much, not only for your store, but for your customers; which are the lifeblood of your store. They are the reason you open your doors in the morning and order so much inventory, hire staff and make sure everything presentable; so that they’ll come in, shop and buy. A POS system allows you to reach out to them to thank them for being such loyal customers.
If you don’t have a POS system, your store is behind the times. A POS system is faster, it’s more accurate, and is more cost effective than doing everything by hand. Stop losing money and invest in a web based POS system for your store. You’ll soon see just how easy it is to keep track of everything, and be in total control; the way a store owner is intended to.